Services

What we do

Today, around 150 employees at our site are responsible for the smooth logistics processes of the Aristo Pharma Group and our third-party customers. With our services, we cover the entire logistics portfolio: from forward-looking capacity planning, to proper storage (GDP-compliant) and flexible and speedy order picking, to the dispatch of goods. 

As a pharmaceutical logistics provider, we store and ship in the ambient (15 to 25 degrees) and refrigerated (2 to 8 degrees) ranges, as well as narcotics in the range between 2 to 25 degrees. In our service department, we package your articles according to your wishes and offer you further services around secondary packaging, such as serialisation, replacement of package inserts, size repackaging and sample production.

Our service covers the entire area of Germany, Austria and countries that can be reached by truck within 24 to 48 hours.

Goods receipt and sampling

Our SOP-based goods receiving process guarantees the fast storage and availability of your goods. Parcel shipments or pallets from contract manufacturers, suppliers and our own production sites are accepted by our experienced and trained staff. We check the delivery of goods for completeness and freedom from defects according to your specifications and on the basis of the delivery documents. In addition to article and central pharmaceutical numbers (PZN), we at esparma Pharma Services record the batches, the best-before date and all data relevant to you as a customer. We document quality and quantity deviations and make them available to our customers in the form of incoming goods protocols. If desired, we can also handle complaints with your suppliers.

Pharmaceutical storage

esparma Pharma Services has 36,500 square metres of pharmaceutical storage space. Pharmaceuticals, medical products, food supplements and cosmetic products are stored on more than 35,000 pallet spaces in a temperature range of 15 to 25 degrees. We are also happy to provide packaging, advertising and marketing materials for you from stock. 

In addition, we offer our own cold storage. Here, temperature-sensitive products are stored in a temperature range of 4 to 8 degrees. We have a separate security area for the storage of narcotics/anaesthetics – strictly in accordance with the law. 

Our quality standards

All basic measures necessary for regulated processes are carried out by a separate quality department at esparma Pharma Services. 

We qualify and validate all processes, and we also use a change control system. In addition to the required official inspections, we provide our business partners with insight into our work processes through regular audits. 

Our commitment to quality also includes strict adherence to GMP/GDP (Good Manufacturing Practice) guidelines, to which all Aristo Pharma sites are committed. 

esparma Pharma Services holds a wholesale licence, a manufacturing licence and a narcotics licence.

Order picking

When your orders are entered into the warehouse management programme, they are allocated to the appropriate packaging units by volume calculation. Whether a consignment consists of a single package or a large quantity of items: We automatically create a picking slip for each order.

State-of-the-art picking technology guides our pickers safely through order processing. All products and quantities to be delivered are checked by means of barcode scanning to ensure that all orders are distributed in line with requirements.

Assembly and display construction

Whether POS sales displays or handy counter displays with several levels for secondary placements – we implement everything based on your specifications. From handling to packaging and quality control to shipping to your customers.

In addition to logistics services, we also offer our services in secondary packaging (hand packaging). These include, for example: the loading, repackaging, repackaging, printing and bundling of your medicines, medical products, food supplements and cosmetics. We also offer sifting, serialisation and tamper evident labelling.

Shipping and export processing

We handle your foreign deliveries stored with us and the necessary customs formalities and documents for transport. In doing so, we ensure on-time and safe delivery. EU pallets are fully laminated, with edge protection and the appropriate markings (for example “not stackable”). For cardboard packaging, padding and closures, we develop the specifications together with you and use the appropriate materials. Depending on the shipping method (air-ship-truck), we adapt the packaging to your specifications.

Approximately 82 million packages leave Osterweddingen every year. In addition to shipping to pharmaceutical wholesalers, pharmacies are also increasingly being supplied directly.

Our Services

What we also offer

Promotional storage

We store your products when promotions exceed your own storage capacity.

Order processing

Order processing: For order processing, we create an interface to your system with paperless order processing and feedback of the processed orders.

Inventory management

Via interface, we transmit all movement data relevant to you according to defined rhythms.

Narcotics storage

We offer our customers storage facilities for their narcotics strictly in accordance with legal requirements (also in the range 2 to 8 degrees).

Returns management

We organise the management of your returns efficiently and transparently. If desired, our team can process your returns, send them back to manufacturers or suppliers or even destroy them.

Serialisation

We serialise your prescription products for the German market.

contact

Are you looking for a logistics partner? Get in touch with us.

Do you have questions about our services, would you like advice or a quote? Then get in touch with us. We are available to you at any time by phone or email.

Your contact for our logistics healthcare services

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